"My needle just arrived today, and it works great. Thank you So much for your help and patience. I will definitely contact you if I have any other phonograph troubles. Take care and thanx again,"

Tracy Maret, Boise, Idado

"My 75 year old dad accidentally knocked his stylus off his MCS (old JCPenney brand) turntable and tried to get a new one thru his local Radio Shack.  After weeks and weeks of waiting to hear back from them they told him they could not locate it.  He then asked me if I could search the internet and I came across Sounds By Dave.  I wrote to them and got a prompt reply back from Bruce.  He sent us a stylus by using the model number and stylus number but unfortunately that one didn't work.  My dad and I finally smartened up and sent Bruce the entire cartridge and lo and behold we had the correct new stylus back in our hands within a week.

I cannot say enough about the great customer service we got thru Bruce.  My dad is in heaven, he can now listen again to his 40+ year old albums in addition to his CD's.

Thanks, Bruce.  I now know where to go when I need something that everyone else says is obsolete."

Diane Juranich, Kansas City, Missouri

"I visited my Aunt two weekends ago. I gave her the stylus and she could not figure out what it was at first. She read the instructions page of the unit and broke down in tears. It really made her day. Thank you so very much for your help !!! Awesome job.

We put the stylus on the record player and it sounds great. I brought over some big band records that my 86 year old uncle left me and WOW. Not as good as CD or DAT, but it was really cool.

I will be in touch if I need another stylus. Again, thank you and God bless."

Ken Hatch
Des Moines, Iowa
 

"I received my stylus this weekend, and it works great!  I want to thank you again for figuring out what I needed, when many others wouldn't bother... you provide a valuable service!  Thanks!"

Chuck Kottka, Phoenix, AZ

 "I would like to give " SOUNDS By Dave " a positive feedback.  Fore some weeks ago I was in a fleemarked in Oslo. I bought and Lenco Record Player from about 1970. This Lenco was in absolute perfect condition. The only thing that was broke was the stylish (needle) I tried to buy and new one in Oslo, but noo...that was not so easy. I was visiting many diffrent shops, but they all said the same " Sorry we don't have it " What should I do now ??

Then I started to look on the internett for and new needle on my coputer , and then I found and shop with the name " SOUNDS By Dave " I sendt and E mail to this shop, and told them my problem.  On my reply the said YES, we can help you.

Great transaction. Fast and well packed item sendt to me in Norway. It was a pleasure to do business with this shop. I appreciate it, THANKS.  My best regards from the land of snow and ice."

Trond and Irmelin Berg. Oslo, Norway          

"Yes the cartridge has arrived & it works great. With the Christmas season it took me a couple days to be able to have time to use it, but all went well.  Your instructions for installation were perfect & it went on in record time.

We greatly appreciate your time & effort & hope you have a great Christmas  Season. Happy Holidays"

 Rol & Teri Kovaleski,  Sheridan, WY         

"Saturday afternoon, my husband and I hooked up our sound system and put in the new stylus. After everything was balanced we tried it out. Bruce...it was such a joy to hear my music again, I actually choked up. Everything worked great!!

Thanks, Bruce, for your diligence and follow through. I found other sites on the web that appeared to have the right stylus, but NONE of them responded.  You not only responded, but you did it quickly and kept in touch until the transaction was done...including checking in to make sure I received it and that it works. Thx, Bruce."

Jan Buller, Silverton, OR          
 

"When I needed a new stylus for my aging turntable, I went on line to see what was available.  My first stop was the first listing to come up on my search engine.  I encountered a rather terse and smug salesperson who managed to completely alienate me in a matter of minutes.  My next stop was Sounds By Dave.  My reception there was a far cry from my previous experience.

My call was received by an attentive, knowledgeable and extremely friendly salesperson.  After answering a few questions and outlining my personal preferences, Bruce (the staff member that handled my request) informed me that he'd have to do a bit of research and would get back to me.  A few  hours later, he called, informed me that he'd found a stylus and my problem was solved.

I've been a businessman myself for more than 30 years.  These days, with the advent of the megastore and impersonal on-line shopping, it's rare to encounter a business that offers traditional personal service.  It's rarer still to encounter a business that offers this personal service combined with experience and expertise.  If you happen to be in the market for quality audio equipment, and you prefer to trade with genuinely concerned and experienced people who value your patronage. . . you just can't do any better than Sounds by Dave."

Mark V. Ziesing, Shingletown, CA           
 

"I searched half a dozen web sites for a stylus for an older Audio Technica cartridge. Bruce Thompson of 'Sounds By Dave' responded within 24 hours (as a matter of fact he was the only one to respond) with information on this particular stylus. After placing my order, Bruce took the time to make sure I would properly set up and install my new stylus. It was shipped immediately and I received it in about 4 days. Bruce then wrote a follow up e-mail to see if I was satisfied...I was. What a great way to do business!!"

Glenn Levito, Pennsauken, NJ

"Just wanted to let you know I received the stylus for my Sansui turntable.  
A perfect fit and it improves the sound 100%. It was a great buy- even if they don't cost $7.00 anymore. Thank you for your help with my purchase and for your advice on rebalancing the arm. I can't say I expected tech advice when I was in search of a new needle. I only wish I had more stereo needs. However, if I hear of anyone in need of audio/video help, I will definately refer them to you.  Thanks again..."

Laura A. Cowperthwaite, Coventry,  CT